We are IT Service Management Experts

With Techport Thirteen, you have access to the best team in the business

Techport Thirteen is a team of developers, consultants, and advisors who have spent their careers implementing and enhancing enterprise-wide systems dedicated to IT service, alert, and asset management. With the most well-rounded consultants in the field and over 15 years of satisfied customers, Techport Thirteen is one of the most experienced and knowledgeable service management teams around.

We also offer the ability to integrate these additional tools, which can enhance core functionality and scalability for your business needs:

  • Release Control to reduce the risk of downtime during change activity
  • Configuration Management Systems (CMS) to maintain current information on how your infrastructure, applications, and business services relate to each other
  • Asset Management for tracking asset life cycles
  • Business Service Management for monitoring the customer experience and proactively alerting IT staff to problems
  • Alert Management to automatically delegate service tickets to the right personnel, so issues can be resolved more efficiently
  • Remote Support to securely service remote computers
  • Service Management Intelligence to simplify operational reporting on critical data

When you contact Techport Thirteen, you’ll interact with a U.S.-based consultant. A level 3 engineer will put your worries at ease and allow you to get back to taking care of your customers.

Talk To an Expert

“Techport Thirteen was able to resolve all of the issues we were having, including the ones we were told by HP couldn't be fixed. It truly was a no-brainer at that point.” 

- Sheri Robertson,
Sr. Help Desk Analyst,
Alston & Bird LLP