Techport Thirteen is a Proven HP Service Manager Consulting Partner


The HP Service Manager application is scalable, robust software that provides process standardization, including service management, incident management and change management, to any sized business.

HP Service Manager consulting is at the core of Techport Thirteen's business. With an average of over 10 years of experience in the IT service management industry per consultant, Techport stands alone in the related knowledge and experience needed to help organizations succeed with HP’s outstanding Service Manager solution.

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Services Available for HP Service Manager

Project Services

Project services cover specific, short-term projects that we can execute for your enterprise. Each project is custom-planned and priced according to your objectives, and we establish a timeline and contract for completion of the task at hand.
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Managed Services

Under our managed services solution, we provide comprehensive, long-term support for all of your application needs. We’ll handle enhancement and maintenance releases, and all support levels so you can have direct, 24/7 access to our expert consultants.
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Level 1 Support Services for HP Service Manager

Techport Thirteen’s 1st-level support offering is based on HP’s ASMP-S (Authorized Services Management Partner - Software) program, which gives select HP partners the ability to take over first-level support for their customers. Techport Thirteen is among this exclusive group.
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Annual HP License Renewals

As an HP Authorized Service Management Partner (ASMP), we resell HP first-level support and maintenance for any of your HP software solutions. In addition, we handle contract administration and can help you reduce your yearly software maintenance expenses with an ASMP renewal. Rely on us for your software maintenance, and we’ll also manage contract administration for you, ensuring that you receive the maximum discounts available and an accurate renewal quote each year.
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Packaged Solutions for HP Service Manager

Built using years of practical IT service management (ITSM) tool experience, Techport Thirteen Packaged Solutions provide functionality that optimizes the administrator and user experience. We offer a number of options designed to help you get the most out of your ITSM solution – at a minimal cost compared to implementations that were scoped traditionally.
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Reporting Services for HP Service Manager

Seeing quantitative results of your labor and being able to make management decisions based on trending details is crucial. Reporting, also known as Business Intelligence, while forgotten in many organizations, is easily achievable using Techport Thirteen’s help.

KnowledgeBase Add-On via KnowledgeBroker

Techport Thirteen offers HP Service Manager application owners an industrial strength Desktop Computer Support KnowledgeBase via Techport Thirteen partner, KnowledgeBroker. KBI’s KnowledgeBase solution provides immediate answers to thousands of common questions about Desktop and Internet applications. Techport Thirteen can assist you with the purchase and implementation of this value-add offering.
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HP Service Manager Experts

Ben Vargas
Blake Duckworth
Brent Nelson
Dan Vargas
Stephen D'Angelo
Jerrod Davenport
Michael Debs
Manish Patel
Josh Clements
Kevin Lindsay
Meet The Leadeship Team
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