With Bomgar your service management representative can see what your customers see or temporarily control their computers for support. Bomgar also gives administrators a higher degree of control, enabling them to monitor and report on support activity.
To get the most out of the Bomgar remote support solution, utilize Techport Thirteen’s resources, products, and proven strategies. As a Bomgar software and services partner, Techport Thirteen will help improve service levels, reduce incident resolution times, and eliminate onsite dispatches.
Project services cover specific, short-term projects that we can execute for your enterprise. Each project is custom-planned and priced according to your objectives, and we establish a timeline and contract for completion of the task at hand.
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Under our managed services solution, we provide comprehensive, long-term support for all of your application needs. We’ll handle enhancement and maintenance releases, and all support levels so you can have direct, 24/7 access to our expert consultants.
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We resell Bomgar software licenses for any available Bomgar solutions. In addition, we handle your yearly software license renewals. Rely on us for your software license needs, and we’ll ensure that you receive the maximum discounts available and an accurate renewal quote each year.