Ryan Cheek

Recent Posts

xMatters Consulting: Integrating Across Regional IP Registries

Posted by Ryan Cheek   I  February 25, 13

On a recent xMatters client installation, we at Techport Thirteen came across an intesting issue worthy of sharing with our blog readers.

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xMatters – Java Client and Special Characters

Posted by Ryan Cheek   I  September 17, 12

We recently came across an issue while working with one of our xMatters clients, where the java client would receive an injection of data from Remedy resulting in an unknown blockage. This would result in the send_queue_size of the java client to increase up to a high number of injections that were not able to be processed. The workaround in this situation is to stop the java client, flush the queue and then restart it.

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