Special thanks to Hewlett-Packard for providing a very informative webinar on Thursday, November 8th. We were excited to be able to to take a closer look at HP Service Manager 9.31.
Not too long ago, one of our HP Service Manager (HP SM) consultants, Stephen Lai, received some excellent feedback from HP Support in response to a Support Request from one of our HP Service Manager ASMP-S (aka. Techport Escalate) clients. The client wanted to know the details around changing the background color in the HP SM web tier / client. Specifically, our client wanted to make some changes to the web client for disabled users who were having difficulties viewing the web tier screens as part of an application usability project.
Hi everyone... a quick post covering things to keep in mind while working in the HP Software-as-a-Service (SaaS) environment. The lessons learned below have come from about a year's worth of experience across several client installations.
To our HP Service Manager developer and administrator friends, we at Techport Thirteen want to share a recent experience with you that we had while working with HP Service Manager in one of our HP SaaS environments.
Whether you are looking to roll out your new software, install upgrades, train your team, or do customizations and enhancments, Techport Thirteen is a partner you can count on to make your IT infrastructure run smoothly.