Gustavo Garcia

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Integrating xMatters on Demand with ServiceNow

Posted by Gustavo Garcia   I  January 3, 13

Software integration is the core functionality behind the xMatters product. By integrating different ITSM solutions with the xMatters relevance engine, we can turn a simple notification system into a robust intelligent switchboard that cuts down on cluttered inboxes and mass messaging. We have been particularly involved in the ServiceNow integration due to recent demand from our clients with interesting use cases.

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